Frequently Asked Questions About Greater Austin Pain Center
Find answers to common questions about Greater Austin Pain Center, including doctors, conditions treated, treatment options, appointments, locations, insurance, and billing.
About the Practice & Specialists
Who are the doctors at Greater Austin Pain Center?
Greater Austin Pain Center is led by experienced pain management specialists, including Alan Silberberg, MD, Timothy Bednar, MD, Kristin Jarzombek, MD, Jonathan Julia, MD, and Alexander Hynes, DO. The practice also includes a team of board-certified family nurse practitioners who help provide comprehensive, patient-centered care.
Are the physicians board certified?
Yes. Greater Austin Pain Center’s physicians are board certified and experienced in diagnosing and treating a wide range of chronic pain conditions. You can learn more about the team and their backgrounds online.
What makes Greater Austin Pain Center different from other pain clinics?
Greater Austin Pain Center focuses on personalized, comprehensive pain care designed around each patient’s symptoms, diagnosis, and goals. The team offers advanced diagnostics, individualized treatment planning, and minimally invasive options to help patients manage pain and improve quality of life without relying on one-size-fits-all care.
Conditions Treated
What types of pain do you treat?
Greater Austin Pain Center treats many types of chronic and acute pain, including back pain, neck pain, knee pain, hip pain, shoulder pain, joint pain, nerve-related pain, herniated discs, arthritis, sciatica, fibromyalgia, carpal tunnel, and degenerative disc disease. You can also view all conditions we treat.
Do you treat nerve pain or radiating pain?
Yes. Greater Austin Pain Center treats nerve-related pain, including pain that radiates into the arms, legs, hands, or feet. The team also treats conditions such as diabetic neuropathy and may recommend options like epidural injections, nerve blocks, or advanced stimulation therapies, depending on the cause of your symptoms.
Can you help with chronic back and neck pain?
Do you treat arthritis?
Yes. Greater Austin Pain Center treats pain related to arthritis, including joint inflammation, stiffness, and chronic joint pain. The team can also help patients with inflammatory conditions such as rheumatoid arthritis.
Do you treat migraines and headaches?
Yes. Greater Austin Pain Center treats migraines and headache-related pain. Treatment depends on the type of headache, frequency of symptoms, and whether neck pain, nerve irritation, or another underlying condition is contributing to the problem.
Can you treat pain from a car accident or work injury?
Yes. Greater Austin Pain Center treats auto accident injuries, work-related injuries, and accepts referrals for injury-related pain care. The team can also evaluate conditions such as whiplash, neck pain, back pain, and radiating nerve symptoms after an accident.
Treatments & Procedures
What treatment options do you offer?
Greater Austin Pain Center offers a wide range of interventional pain management treatments, including joint injections, epidural steroid injections, nerve blocks, radiofrequency ablation, spinal cord stimulation, and regenerative medicine. You can explore the full range of treatments available through the practice.
What is radiofrequency ablation?
Radiofrequency ablation, often called RFA, is a minimally invasive treatment that uses heat energy to target specific nerves that are sending pain signals. It may be recommended for certain types of chronic neck, back, or joint pain. You can also learn more about RFA and recovery time after treatment.
What are epidural steroid injections?
Epidural steroid injections are minimally invasive injections used to reduce inflammation around irritated spinal nerves. They may be recommended for conditions such as sciatica, a herniated disc, or radiating pain that travels from the spine into the arms or legs.
What is a spinal cord stimulator?
A spinal cord stimulator is an implanted device that helps interrupt pain signals before they reach the brain. It may be an option for certain patients with chronic nerve pain or pain that has not responded well to other treatments. Greater Austin Pain Center also offers related advanced options, including peripheral nerve stimulation and dorsal root ganglion stimulation.
Do you offer regenerative medicine or PRP therapy?
Yes. Greater Austin Pain Center offers regenerative medicine options for certain pain conditions. These may include platelet-rich plasma (PRP) therapy and VIA Disc allogeneic disc injections, depending on the patient’s diagnosis and treatment goals.
Are your treatments surgical?
Many treatments at Greater Austin Pain Center are minimally invasive and do not involve traditional open surgery. However, the practice does offer certain advanced procedures, such as SI joint fusion and kyphoplasty, when clinically appropriate. Some procedures may be performed at Plum Creek Surgery Center.
Will I be put on opioid medication?
Greater Austin Pain Center focuses on diagnosing the source of pain and offering treatment options that may reduce the need for long-term medication use. Treatment plans are individualized, and the team may recommend interventional, minimally invasive, or non-opioid approaches when appropriate. You can also read more about pain management without opioids.
How do you decide which treatment is right for me?
The team begins with a thorough evaluation of your symptoms, medical history, imaging, previous treatments, and physical exam findings. From there, your provider can recommend a treatment plan based on the likely source of your pain and your goals for relief. You can learn more about how pain is diagnosed before treatment is recommended.
Appointments & Logistics
Do I need a referral to schedule an appointment?
In many cases, patients can contact the office directly to ask about scheduling an appointment. Some insurance plans or injury-related cases may require additional documentation or a referral, so it is also helpful to review the practice’s referral information.
How do I schedule an appointment?
You can schedule online or contact Greater Austin Pain Center through the website’s contact page. The team can help you find the right location, confirm appointment availability, and answer questions about what information may be needed before your visit.
What should I bring to my first appointment?
For your first visit, bring a photo ID, medication list, relevant imaging or test results, and any records related to your pain condition. You may also need to complete patient forms and bring your insurance information so the team can verify coverage.
What can I expect at my first visit?
At your first visit, your provider will review your symptoms, medical history, prior treatments, and any imaging or diagnostic testing. They may perform a physical exam and discuss possible next steps for diagnosis and treatment. You can also learn more about what to expect from a pain management doctor.
Locations & Hours
Where are your offices located?
Greater Austin Pain Center has locations in Austin, Kyle, Dripping Springs, and San Marcos. The practice also includes Plum Creek Surgery Center. You can view all locations online.
What areas do you serve?
Greater Austin Pain Center serves patients throughout Central Texas, including Austin, Kyle, Dripping Springs, San Marcos, Buda, Bastrop, and New Braunfels. The practice also sees patients from surrounding communities such as Cedar Park, Round Rock, and Pflugerville.
What is the Plum Creek Surgery Center?
Plum Creek Surgery Center is a surgical facility associated with Greater Austin Pain Center. It supports select procedures that may require a dedicated procedure or surgery center setting, depending on the patient’s diagnosis and treatment plan.
Insurance, Billing & Payment
What insurance do you accept?
Greater Austin Pain Center works with many insurance plans. Because coverage can vary by plan, treatment, and provider, patients are encouraged to contact their insurance or call the office to confirm benefits before scheduling or receiving treatment.
Do you accept Workers' Compensation or treat auto accident claims?
Yes. Greater Austin Pain Center treats patients with auto accident and work injuries. The practice can also work with referring providers, attorneys, or case managers when appropriate. You can review additional referral information online.
What if I don't have insurance?
Patients without insurance may still have options. Greater Austin Pain Center offers a Private Pay option for patients who are self-paying or do not plan to use insurance for their visit or treatment.
What forms of payment do you accept?
Greater Austin Pain Center accepts payment for care and also allows patients to pay their bill online through the patient portal.
Who do I contact about a billing question?
For billing, coverage, or payment questions, contact Greater Austin Pain Center directly. You can also review the practice’s insurance and billing information online before reaching out.
























