Contact Us

Greater Austin Pain Center

The friendly staff at Greater Austin Pain Center welcomes your call and looks forward to serving you. If you have any questions about our pain management services, please call our office at (512) 298-1645. To schedule an appointment, you can call us or use our secure online appointment request form.

For both locations:

Phone: (512) 298-1645
Fax: (512) 298-1795

Locations & Phone

Austin:
5625 Eiger Road, Suite 160
Austin, TX 78735


Kyle:
4210 Benner Rd
Kyle, TX 78640

Office Hours

Our regular office hours are Monday through Friday, 8 am to 5 pm.

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Dr. Alan Silberberg, and they will contact us.

Insurance / Payment / Billing

At Greater Austin Pain Center, we accept most major insurance plans. Please contact your insurance company or call our office at (512) 298-1645 to find out if we accept your insurance plan. 

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, and American Express. 

If you have a question related to your bill or insurance, please contact our billing specialists at (512) 298-1645.

Referrals

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Hospital & Surgery Center Affiliations

Dr. Silberberg has hospital affiliations with:

  • Seton Hospitals
  • St. David’s Hospitals
  • Hays Surgical Center
  • Stonegate Surgical Center
  • South Austin Surgical Center
  • San Marcos Surgical Center
  • Northwest Hills Surgical Center

Prescription Requests

Prescriptions and refills for established patients of Greater Austin Pain Center are routinely issued during our regular office hours (see above). You can make your request by calling our office at (512) 298-1645. No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy. Refills of controlled substances will often require an office visit.

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From the Doctor's Desk